Past Conferences

Pronovea HR Transformation MENA Summit 2024

In a rapidly evolving global business landscape, the role of Human Resources has never been more critical. As organizations strive for operational excellence and strategic impact, the seamless adaptation and integration of service delivery, talent, and technology into HR strategy have become paramount. With this vision in mind, Pronovea is bringing together global industry pioneers and innovators to discuss and exchange best practices and strategic insights and redefine the future of the workplace as well as its recruitment and retention strategies.

Pronovea Non-financial Risk Management Summit 2024

Get ready for a turbo-charged journey into the heart of non-financial risk (NFR) management. We're not just talking about the usual suspects; we're diving headfirst into the hottest topics shaping the future of risk management. From navigating cybersecurity challenges to prioritizing climate risks, our agenda covers imperative topics for safeguarding your organization's reputation and operations. Learn about the transformative impact of data analytics, compliance with regulatory acts and approaches for managing third-party risks and much more. Seize the moment and secure your place now to be part of this transformative experience!

Future of Commercial Excellence and Digital Strategy Summit 2024

Step into the future of pharmaceutical innovation! Our , commercial excellence conference is your gateway to exploring the transformative power of AI in drug discovery, development, and more. Join industry leaders as we delve into strategies for mastering customer interaction, leveraging AI for market efficiencies, and unlocking data-driven digital platforms for enhanced engagement. Discover innovative models, strategic partnerships, and content excellence that redefine the industry landscape. Don't miss out on reshaping the future of pharmaceuticals. Register now for an unforgettable journey into tomorrow's possibilities.

Pronovea Contact Centre World Summit 2024

Explore how customer service works with the fusion of AI, Robotics, ML, AR/VR, and predictive analytics, crafting unforgettable experiences while preserving the human touch. In today's omnichannel world, contact centers lead the charge, meeting the demands of mobile-first consumers amidst the COVID-19 landscape. Network, benchmark, and be inspired by industry leaders as we pave the way for quality, standard, and efficient customer service. Don't miss this opportunity to stay ahead of the curve and elevate your brand to new heights!

Pronovea Global HR Transformation Summit 2024

Embark on a transformative journey as our second edition pioneers trends in HR Tech Evolution, explores the Metaverse's impact on HR, and delves into AI's role in cultivating thriving company cultures. Navigate Diversity, Equity, and Inclusion strategies for a lasting workplace impact. Gain insights into effective remote learning, leadership development, and evolving talent management practices in European organizations. Join the experts to discover strategies for leading agile change in the modern workplace and setting the stage for a collaborative hybrid work model. Take advantage of this unparalleled opportunity to shape the future of HR with cutting-edge insights and strategic discussions.

Pronovea Pharma Summit 2024: Drug Safety and Risk Management

As with any drug, there are risks associated with its use, including the possibility of adverse reactions, interactions with other medications, and the risk that the product may not function as effectively as anticipated. Pronovea is bringing together pharmacovigilance pioneers and healthcare innovators to collaborate to enhance drug safety and risk management. From the profound impact of Advanced Therapy Medicinal Products (ATMPs) to harnessing the power of AI and intelligent automation, from the global harmonization of safety approaches to the strategic insights of smart PV outsourcing, we leave no stone unturned. Join us as we explore transformative trends, embrace real-world evidence, and navigate the latest updates in pharmacovigilance. Together, let's forge a path to a safer, more informed healthcare landscape where patients can trust the medications they receive.

Digital Strategy & Innovation for Medical Affairs 2024

The role of Medical Affairs has evolved from a primarily scientific support function to a dynamic, patient-centric, and data-driven discipline. With advancements in digital health, global expansion, and the emphasis on value-based care, Medical Affairs professionals now navigate a complex landscape, collaborating cross-functionally and advocating for evidence-based medicine. Join us as we continue to explore how to bridge the gap between science and commercial objectives and ensure that safe, effective, and patient-centered healthcare products remain paramount in an ever-changing healthcare environment.

Pronovea Customer Excellence MENA Summit 2023

To excel in CX, businesses must prioritize customer needs and wants and strive to deliver personalized, timely, and meaningful interactions across all channels. It includes offering seamless, intuitive, and efficient experiences across physical and digital touchpoints, ensuring a consistent brand message, and demonstrating empathy and understanding toward customer needs and concerns. We are bringing together leading experts, thought leaders, and industry professionals, for an unforgettable experience as we dive into the world of CX in the Middle East and North Africa region. With engaging sessions, interactive workshops, and networking opportunities, this event is a must-attend for anyone passionate about delivering exceptional customer experiences, driving business growth and looking to transform their customer service approach to elevate their business to the next level.

Pronovea Banking Summit 2023: Credit Risk Management

In the world of finance, credit risk management plays a crucial role in maintaining financial stability and profitability. It is an ongoing process that requires continuous transformation and strategic excellence, as well as balancing opportunities and uncertainties while navigating the ever-changing global economy. In this process, prioritizing customers becomes possible only when you have seamless connectivity and innovative solutions to optimize the available data. In times of upward macroeconomic forces, investing in your credit risk management capabilities adds value and distinguishes your organization, particularly in the face of economic downturns. Integrating the latest technological advancements, such as AI and ML, along with real-time actionable data, into your risk management model enables strategic decision-making and enhances the overall experience for all stakeholders, from borrowers to lenders. Get ready for an exciting journey of knowledge and collaboration, where we push the boundaries of what's possible and shape the future of credit risk management together.

Pronovea Contact Centre World Summit 2023

We are bringing together industry experts, contact center leaders, and decision-makers to discuss the challenges and concerns of the contact center industry. The summit provides a platform for idea-sharing and networking, focusing on the latest trends, tools, and techniques for successful contact center strategies in the future. The event addresses key burning issues and innovative industry approaches, providing attendees with opportunities to network, benchmark, learn, and be inspired. As contact centers evolve to meet the needs of mobile-first consumers, the summit aims to explore how technologies such as AI, Robotics, ML, AR/VR, and predictive analytics can create power amazing customer experiences while maintaining a human touch. The summit is a valuable opportunity for enterprises and brands to stay ahead of the curve and deliver quality, standard, and efficient customer service.

Future of Commercial Excellence and Digital Strategy Summit 2023

The most profitable business owners and leaders know that business transformation, commercial excellence, and digital strategy are never-ending processes. Putting the consumer first is only possible if you have connectivity and creative solutions to optimize the data at your disposal. If these macroeconomic forces move upward, investing in your commercial talents will add value and set your organization apart, especially since many markets are experiencing economic and commercial downturns. It is an outcome-driven strategy that draws on proven solutions taken from the most successful clientele. Compared to traditional transformation programs, it is built around a succession of trials for maximum flexibility, minimal risk, and the capacity to quickly scale up patient-centric design for your digital engagement and integrate the most recent technological advancements, such as AI and cloud systems, and real-time action data into the pharmaceutical marketing model to make strategic digital decisions that reshape and improve the experience for everyone from patients to transactional users.

Pronovea Procurement and Supply Chain Management Summit 2023

As procurement and supply chain management has become more complex than ever, it has become crucial to achieving cost and time savings and keeping expenditures under control. Along with a positive and strong supplier relationship, more and more organizations are automating their procurement process while transforming them into finished products delivered to end users. Pronovea is getting together global industry pioneers and inventors to discuss and exchange the best courses and strategic insights and to collaborate to help build solid relationships with suppliers apart from expense and time-saving.

Pronovea Pharma Summit 2023: Drug Safety and Risk Management

A methodical strategy to recognise, evaluate, comprehend, respond to, and articulate medication safety and risk issues. Drug safety and risk management have evolved over the last centuries, and there have been several tragedies to learn from to protect patients. As with any medication, there are risks associated with its use, including the possibility of adverse reactions, interactions with other medications, and the risk that the product may not function as effectively as anticipated. Pronovea is bringing together pharmacovigilance pioneers and healthcare innovators to discuss and exchange best practices and strategic insights and to collaborate to enhance drug safety and risk management.

Pronovea Banking Summit 2022: Credit Risk Management

• Macro Socio-Economics, Basel III & Basel IV Guidelines
• AI, Machine Learning & Big Data
• Climate Change vs Credit Risk
• Blockchain: Challenges, Adoption and Adaption
• Latest Risk Modeling and Stress Testing Trends

Pronovea CONTACT CENTRE WORLD SUMMIT

• Customer Care organizations – moving from crisis management to recovery
• Transforming your Contact centre into a Sales Centre of Excellence (CoE)
• Artificial Intelligence, Robotic Process Automation & Analytics – Tech based breakthroughs in Contact Centres
• Predicting customer behaviour with AI to handle customer expectations more effectively
• Technology & Innovation : Building the super human agent

pronovea pharma summit 2022: future of commercial excellence and digital strategy

• Agile processes that enable & encourage quick adaptation of innovations
• Optimizing commercial excellence
• The Salesforce of the future
• The rise of e-commerce: characteristics, challenges and current enforcement responses
• Increased amount of available data along with technology and analytics
• COVID-19: A game changer in digital adoption

PRONOVEA Procurement & Supply Chain Management Summit 2022

• Sustainable Procurement: Role of procurement in making companies more sustainable in the future
• Integration with Circular Supply Chains
• Future-proof global sourcing & procurement
• Procurement with a purpose accelerates.

Pronovea Banking Summit 2022: Back Office & OpEx

• Embracing Intelligent Process Automation For Back Offices
• Setting Up For The Future Of Banking - Re-Thinking End-To-End Process, Accountability And Metrics In An Increasingly Fragmented Process.
• Organizational Ambidexterity - Balancing Efficiency And Innovation.
• The New Role Of Operations And The Partnership With Data Office.